Euphonycart keep only the information such as your name, billing and shipping address, phone number, email, username and password just to :
- Monitor and improve our servers.
- Marketing preferences.
- Order fulfillment.
- To contact you if there is a query regarding your order.
- In the event that you purchase any product from our site and whether you would like to review your product.
- To verify your identity.
- In certain circumstance in order to process your order and to verify your identity, we may call on your provided phone number you have provided to perform security checks and to request that you verify certain information.
- Market research purpose.
- In the detection and prevention of fraud or other crimes.
- To assist with any of our customer queries.
- For research, analysis, risk, management, legal, accounting, administrative, testing, monitoring, and for our business operations.
- To provide an invoice when you make a purchase of any product from our website.
- To notify you when important changes are made to our service and occasionally tell you about relevant products or services we are offering.
We will not pass your details to third parties for marketing or any kind of research purpose. Your information are safe and secure with us.
Introduction
Euphonycart is an online musical instruments store based on eCommerce platform, to provide an easy shopping experience on musical instrument to the musicians, musical professionals, users who loves music and users who want to purchase musical instruments. People use our services to find their desired musical instruments, for information on musical instrument or for the purchase of musical instruments. Our Privacy Policy applies to any Member or Visitor to our Services
Effective date: 5 July 2020
What is a privacy policy?
This Privacy Policy explains how Euphonycart (“Euphonycart,” “we”, “our”, or “us”) collects, uses, shares, and stores your information when you use the Euphonycart website. Euphonycart is registered under Guwahati Municipality Corporation, Guwahati, Assam. under govt. of India. Firm registration number 204547. As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy and other documents referenced in this Privacy Policy, as well as updates. For any queries on privacy policy please contact support@euphonycart.com
What information do we collect?
When any user experience to our services we happen to record our user’s personal information such as, names, addresses, user names, email id etc. You should include specific details on: how you collect data (eg when a user registers, purchases or uses your services, completes a contact form, signs up to a newsletter, etc) We use your information to assist our services, billing address, shipping address, payments process, communicate with you about social activities, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as other user, their activities, pots, blogs, article, comments and reviews and recommend opportunities and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Registration
To create an account you need to provide data including your name, email address and/or mobile number, and a password.
Profile
By creating a profile on our website you allow us to access to your information you provide. However, profile information helps you to get more from our services which meets your interest, also allows you to access to our user profile features such as My Account, My Order, Downloads, My addresses and you will be able to change your password and any of your information at any time. Your profile can only be accessible by the administration department of Euphonycart, not by any users or any employee who do not belongs to administration department. Please do not post or add personal data to your profile that you would not want to be disclosed with Euphonycart.
Euphonycart completely understand and respect your privacy and protect any information you provide. By continuing to access our website, you consent to placing our cookies on your computer. We use cookies to obtain certain information which help us improving and developing the products and services we offer. For instance, to display personalized banner, to identify you as you travel around our site and to monitor your journey and record sales. This enables us to identify issues and improving our customers journey. You may also change your website browser setting to reject cookies. To disable and know more about cookies, please visit www.aboutcookies.org.
Cookies
We collect data through cookies and similar technologies. As further described in our Cookie Policy, we use cookies and similar technologies (e.g., pixels and ad tags) to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services. We also allow some others to use cookies as described in our Cookie Policy. If you are outside the Designated Countries, we also collect (or rely on others who collect) information about your device where you have not engaged with our Services (e.g., ad ID, IP address, operating system and browser information) so we can provide our Members with relevant ads and better understand their effectiveness. Learn more. You can opt out from our use of data from cookies and similar technologies that track your behavior on the sites of others for ad targeting and other ad-related purposes.
Your Device and Location
We receive data from your devices and networks, including location data. When you visit or leave our Services (including some plugins and our cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to and the time of your visit. We also get information about your network and device (e.g., IP address, proxy server, operating system, web browser and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
Additional
We are improving our Services, which means we get new data and create new ways to use data. Our Services are dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we collect, use or share your data, we will notify you and may also modify this Privacy Policy.
How do we use personal information?
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide and personalize our Services, including with the help of automated systems and inferences we make, so that our Services (including ads) can be more relevant and useful to you and others.
We collect information about how you use our services, such as the types of content that you view or engage with, the features you use, the actions you take and the time, frequency and duration of your activities, which page do you visit, which products do you views. For example, we log when you’re using and have last used our services, and what product, reviews, comments and other content you view on our website. We also collect information about how you use features such as our Orders, My Account Page, Downloads, My Addresses, Recent Purchase etc.
Services
Our Services help you find, purchase and any information about musical instruments, place order, online payments, track the order and get it delivered to your provided shipping address. We use your data to authorize access to our Services and honor your settings. Stay Connected Our Services allow you to stay in touch and up to date with us. We use data about you (such as your profile, products you have viewed, product you check out with or data provided through address book uploads, address, debit/credit card information) to complete the process on your purchase.
Communicate with you
We contact you and enable communications between you and Euphonycart through mails, contact forms, phone number that we provide. Similarly, we will contact you through email, mobile phone, notices posted on our websites or text message. We will send you messages about the availability of our services, products, security, or updates on other service related issues. We also send messages about how to use our services, updates, reminders, suggestions, new arrivals of product, offers and promotional messages from us. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
What legal basis do we have for processing your personal data?
We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us or others. It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of Euphonycart, our Members, personnel or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
When do we share personal data?
Information we receive about you (including financial transaction data related to purchases made with Euphonycart) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
Where do we store and process personal data?
We generally retain your personal data as long as you keep your account open or as needed to provide you services. This includes data you provided to us and data generated or inferred from your use of our services. Even if you only use our services for one in a year, we will retain your information and keep your profile open, unless you close your account.
How do we secure personal data?
We implement security safeguards designed to protect your data, such as HTTPS, two-factor authentication. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Under the GDPR, Euphonycart respect the right of data subjects to access and control their personal data. We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Euphonycart services you have requested) and “legitimate interests.”
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer at support@euphonycart.com
How to contact us?
If you have questions or complaints regarding this Policy, please first contact Euphonycart online at contact us link in the website. You can also reach us by physical mail at support@euphonycart. If contacting us does not resolve your complaint, you have more options such postal us at Euphonycart, Resident our office at House no17, Rajat Kamal Path, RGB Road, Guwahati 781024, Assam, India. You may also have the right to visit us and meet our Data Protection Officer here.
Use of cookies and other technologies
A cookie is a small file placed onto your device that enables Euphonycart features and functionality. Any browser visiting our sites may receive cookies from us or cookies from third parties such as our customers, partners or service providers. We or third parties may also place cookies in your browser when you visit non Euphonycart sites that display ads, host our plugins or tags.
We use cookies and similar technologies to recognize you when you visit our website.
If you’re signed into, these technologies help us show you the right information and personalize your experience in line with your settings. For example, cookies enable Euphonycart to identify you and verify your account.
Most browsers allow you to control cookies through their settings, which may be adapted to reflect your consent to the use of cookies. Further, most browsers also enable you to review and erase cookies, including Euphonycart cookies. To learn more about browser controls, please consult the documentation that your browser manufacturer provides. Euphonycart respect your privacy and protect any information you provide. By continuing to access brows our website, you consent to placing our cookies on your computer. We use cookies to obtain certain information which help us improving and developing the products and services we offer. For instance, to display personalized banner, to identify you as you travel around our site and to monitor your journey and record sales. This enables us to identify issues and improving our customers journey. To ensure that the product you add to your wish-list and your order is processed correctly. You may also change your website browser setting to reject cookies. To disable and know more about cookies, please visit www.aboutcookies.org.